How Can We Help You Today?
In Person: Visit any of our locations for face-to-face service.
By Phone: Call 260.432.1561 (select option 3) to speak with a Contact Center representative, or follow prompts for specific departments.
Lost/Stolen Cards: Call 260.435.5124 immediately.
By Text: Text “fortify” to 260.236.2133 and follow the prompts.
Contact Center Hours (ET):
Mon–Thurs 9 AM–6 PM | Fri 9 AM–7 PM | Sat 9 AM–1 PM
You may also submit the form below, and a team member will follow up. Messages received outside business hours will be answered when we reopen.
For your security, please do not include account numbers, login credentials, or card information in the form.